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Branch Banking

Face to face service and help

Opening of branches

Effective 5 September 2022

Opening hours of all our branches are as follows:

Branch opening hours Monday to Friday Saturday
Place d'Armes, Port Louis 9 a.m. to 5 p.m 9 a.m to 12:30 p.m
Royal Road, Curepipe 9 a.m. to 5 p.m 9 a.m to 12:30 p.m
HSBC Centre, 18 Cybercity, Ebene 9 a.m. to 5 p.m 9 a.m to 12:30 p.m
Bagatelle Mall of Mauritius, Moka 9.30 a.m. to 6 p.m. 9.30 a.m. to 3 p.m.

Opening hours of all our branches are as follows:

Branch opening hours Place d'Armes, Port Louis
Monday to Friday 9 a.m. to 5 p.m
Saturday 9 a.m to 12:30 p.m
Branch opening hours Royal Road, Curepipe
Monday to Friday 9 a.m. to 5 p.m
Saturday 9 a.m to 12:30 p.m
Branch opening hours HSBC Centre, 18 Cybercity, Ebene
Monday to Friday 9 a.m. to 5 p.m
Saturday 9 a.m to 12:30 p.m
Branch opening hours Bagatelle Mall of Mauritius, Moka
Monday to Friday 9.30 a.m. to 6 p.m.
Saturday 9.30 a.m. to 3 p.m.

Please note that Rose Hill branch has permanently closed on 2 September 2022 3.30 p.m. and has relocated to Bagatelle Mall as from 5 September 2022. Learn more

Note that all branches are closed on public holidays.

Services Monday to Friday Saturday
Counter

Bagatelle Branch

Till 5.30 p.m.

Other branches

Till 3.30 p.m

Bagatelle Branch

Till 3.00 p.m.

Other branches

Till 12:30 p.m

Loan application
Account opening
Internet banking registration
Enquiries

Bagatelle Branch -till 6 p.m.

Other branches - till 5 p.m

Bagatelle Branch -till 3.00 p.m.

Other branches - till 12:30 p.m

Note that all branches are closed on public holidays.

Services Counter
Monday to Friday

Bagatelle Branch

Till 5.30 p.m.

Other branches

Till 3.30 p.m

Saturday

Bagatelle Branch

Till 3.00 p.m.

Other branches

Till 12:30 p.m

Services Loan application
Account opening
Internet banking registration
Enquiries
Monday to Friday

Bagatelle Branch -till 6 p.m.

Other branches - till 5 p.m

Saturday

Bagatelle Branch -till 3.00 p.m.

Other branches - till 12:30 p.m

We recommend you make an appointment prior to visiting branches for non-counter services by getting in touch with your Relationship Manager (if you are an AssetVantage customer) or contact our Customer Service.

Cut-off times for same day processing of below services are as follows:

Transaction
Cutoff time 
Cheque deposit (branch only)
3:30 p.m
Local interbank transfers
3:00 p.m
Overseas/Foreign currency transfers
3:00 p.m

Cut-off times for same day processing of below services are as follows:

Transaction
Cheque deposit (branch only)
Cutoff time 
3:30 p.m
Transaction
Local interbank transfers
Cutoff time 
3:00 p.m
Transaction
Overseas/Foreign currency transfers
Cutoff time 
3:00 p.m

Any of the above requests received after cut-off time will be processed on the next working day.

Note that cheque deposit, transfers and foreign exchange transactions made on a Saturday will be processed on the following day.

Access and safety measures

We have put in place a few measures to keep you and our colleagues safe:

  • Your body temperature will be checked before you are allowed to enter the branch
  • Respect the social distancing while queuing up
  • Use our hand sanitisers as guided by our staff
  • You should also wear a mask

ATMs

Withdraw cash from:

  • All HSBC ATMs which will remain fully operational.
  • The daily cash withdrawal limit is Rs.30,000 which reduces frequency at which you need to go to an ATM.
  • Deposits can be made on our ATMs located at branches only.

 

You can carry out basic banking transactions at any of HSBC ATMs:

  • Print mini statements
  • Money transfers to other local HSBC accounts
  • Balance enquiries

Personal Internet Banking

Stay safe and avoid going out. Bank at home with HSBC Personal Internet Banking which allows you to:  

  • access your account details
  • view statements
  • make 24/7 instant FREE transfers to local bank accounts
  • make local and overseas bank transfers

We are here to help

For any query, please contact your Relationship Manager if you are an AssetVantage customer or our Contact Centre.