Top of main content

Branch Banking

Face to face service and help

Opening of branches

Effective 1 May 2021

Opening hours of all our branches are as follows:

Branch opening hours Monday to Friday Saturday
Place d'Armes, Port Louis 9 a.m. to 5 p.m 9 a.m to 12:30 p.m
Royal Road, Curepipe 9 a.m. to 5 p.m 9 a.m to 12:30 p.m
HSBC Centre, 18 Cybercity, Ebene 9 a.m. to 5 p.m 9 a.m to 12:30 p.m
Royal Road, Rose Hill 9 a.m. to 5 p.m Closed
La Source Commercial Centre, Flacq 9 a.m. to 5 p.m Closed
Lai Min, Royal Road, Chinatown, Port Louis 9 a.m. to 5 p.m Closed

Opening hours of all our branches are as follows:

Branch opening hours Place d'Armes, Port Louis
Monday to Friday 9 a.m. to 5 p.m
Saturday 9 a.m to 12:30 p.m
Branch opening hours Royal Road, Curepipe
Monday to Friday 9 a.m. to 5 p.m
Saturday 9 a.m to 12:30 p.m
Branch opening hours HSBC Centre, 18 Cybercity, Ebene
Monday to Friday 9 a.m. to 5 p.m
Saturday 9 a.m to 12:30 p.m
Branch opening hours Royal Road, Rose Hill
Monday to Friday 9 a.m. to 5 p.m
Saturday Closed
Branch opening hours La Source Commercial Centre, Flacq
Monday to Friday 9 a.m. to 5 p.m
Saturday Closed
Branch opening hours Lai Min, Royal Road, Chinatown, Port Louis
Monday to Friday 9 a.m. to 5 p.m
Saturday Closed

Note that all branches are closed on public holidays.

Services Monday to Friday Saturday
Counter
Till 3.30 p.m Till 12:30 p.m for open branches only
Loan application
Account opening
Internet banking registration
Enquiries
Till 5 p.m Till 12:30 p.m for open branches only

Note that all branches are closed on public holidays.

Services Counter
Monday to Friday Till 3.30 p.m
Saturday Till 12:30 p.m for open branches only
Services Loan application
Account opening
Internet banking registration
Enquiries
Monday to Friday Till 5 p.m
Saturday Till 12:30 p.m for open branches only

Cut-off times for same day processing of below services are as follows:

Transaction
Cutoff time 
Cheque deposit (branch only)
3:30 p.m
Local interbank transfers
3:00 p.m
Overseas/Foreign currency transfers
3:00 p.m

Cut-off times for same day processing of below services are as follows:

Transaction
Cheque deposit (branch only)
Cutoff time 
3:30 p.m
Transaction
Local interbank transfers
Cutoff time 
3:00 p.m
Transaction
Overseas/Foreign currency transfers
Cutoff time 
3:00 p.m

Any of the above requests received after cut-off time will be processed on the next working day.

Note that cheque deposit, transfers and foreign exchange transactions made on a Saturday will be processed on the following day.

Access and safety measures

We have put in place a few measures to keep you and our colleagues safe:

  • Your body temperature will be checked before you are allowed to enter the branch
  • Respect the social distancing while queuing up
  • Use our hand sanitisers as guided by our staff
  • You should also wear a mask

ATMs

Withdraw cash from:

  • All HSBC ATMs which will remain fully operational.
  • The daily cash withdrawal limit is Rs.30,000 which reduces frequency at which you need to go to an ATM.
  • Deposits can be made on our ATMs located at branches only.

 

You can carry out basic banking transactions at any of HSBC ATMs:

  • Print mini statements
  • Money transfers to other local HSBC accounts
  • Balance enquiries

Personal Internet Banking

Stay safe and avoid going out. Bank at home with HSBC Personal Internet Banking which allows you to:  

  • access your account details
  • view statements
  • make 24/7 instant FREE transfers to local bank accounts
  • make local and overseas bank transfers

We are here to help

For any query, please contact your Relationship Manager if you are an AssetVantage customer or our Contact Centre.