Branch banking

Opening of branches

Effective 5 September 2022

Opening hours of all our branches are as follows:
Branch opening hours	Monday to Friday	Saturday
Place d'Armes, Port Louis	9 a.m. to 5 p.m	9 a.m to 12:30 p.m
Royal Road, Curepipe	9 a.m. to 5 p.m	9 a.m to 12:30 p.m
HSBC Centre, 18 Cybercity, Ebene	9 a.m. to 5 p.m	9 a.m to 12:30 p.m
Bagatelle Mall of Mauritius, Moka	9.30 a.m. to 6 p.m.	9.30 a.m. to 3 p.m.

Opening hours of all our branches are as follows:
Branch opening hours	Place d'Armes, Port Louis
Monday to Friday	9 a.m. to 5 p.m
Saturday	9 a.m to 12:30 p.m

Branch opening hours	Royal Road, Curepipe
Monday to Friday	9 a.m. to 5 p.m
Saturday	9 a.m to 12:30 p.m

Branch opening hours	HSBC Centre, 18 Cybercity, Ebene
Monday to Friday	9 a.m. to 5 p.m
Saturday	9 a.m to 12:30 p.m

Branch opening hours	Bagatelle Mall of Mauritius, Moka
Monday to Friday	9.30 a.m. to 6 p.m.
Saturday	9.30 a.m. to 3 p.m.

Please note that Rose Hill branch has permanently closed on 2 September 2022 3.30 p.m. and has relocated to Bagatelle Mall as from 5 September 2022. Learn more

Note that all branches are closed on public holidays.
Services	Monday to Friday	Saturday
Counter	Bagatelle Branch Till 5.30 p.m. Other branches Till 3.30 p.m	Bagatelle Branch Till 3.00 p.m. Other branches Till 12:30 p.m
Loan application Account opening Internet banking registration Enquiries	Bagatelle Branch -till 6 p.m. Other branches - till 5 p.m	Bagatelle Branch -till 3.00 p.m. Other branches - till 12:30 p.m

Note that all branches are closed on public holidays.
Services	Counter
Monday to Friday	Bagatelle Branch Till 5.30 p.m. Other branches Till 3.30 p.m
Saturday	Bagatelle Branch Till 3.00 p.m. Other branches Till 12:30 p.m

Services	Loan application Account opening Internet banking registration Enquiries
Monday to Friday	Bagatelle Branch -till 6 p.m. Other branches - till 5 p.m
Saturday	Bagatelle Branch -till 3.00 p.m. Other branches - till 12:30 p.m

We recommend you make an appointment prior to visiting branches for non-counter services by getting in touch with your Relationship Manager (if you are an AssetVantage customer) or contact our Customer Service.

Cut-off times for same day processing of below services are as follows:
Transaction	Cutoff time
Cheque deposit (branch only)	3:30 p.m
Local interbank transfers	3:00 p.m
Overseas/Foreign currency transfers	3:00 p.m

Cut-off times for same day processing of below services are as follows:
Transaction	Cheque deposit (branch only)
Cutoff time	3:30 p.m

Transaction	Local interbank transfers
Cutoff time	3:00 p.m

Transaction	Overseas/Foreign currency transfers
Cutoff time	3:00 p.m

Any of the above requests received after cut-off time will be processed on the next working day.

Note that cheque deposit, transfers and foreign exchange transactions made on a Saturday will be processed on the following day.

Access and safety measures

We have put in place a few measures to keep you and our colleagues safe:

Your body temperature will be checked before you are allowed to enter the branch
Respect the social distancing while queuing up
Use our hand sanitisers as guided by our staff
You should also wear a mask

ATMs

Withdraw cash from:

All HSBC ATMs which will remain fully operational.
The daily cash withdrawal limit is Rs.30,000 which reduces frequency at which you need to go to an ATM.
Deposits can be made on our ATMs located at branches only.

You can carry out basic banking transactions at any of HSBC ATMs: