Our business has been built on trust between our customers and ourselves. To preserve the confidentiality of all information you provide to us, we maintain the following privacy principles:
By maintaining our commitment to these principles, we at HSBC will ensure that we respect the inherent trust that you place in us.
Your Privacy Matters to Us
This section provides specific details of how we treat any personal information you might wish to provide us when you visit this site.
Collection of Personal Information
You can choose to receive marketing and other promotional materials by e-mail. If you do receive email or promotional direct mailings, you will always have an opportunity to opt-out.
If at any time you would like us to cease sending you direct mailings, please contact our representatives at our Call Centre by calling (230) 800 1234.
If we do ask you to provide personal information, we will always specify the purpose for which such personal information is collected and ensure that it is only used for the purpose specified at the time of collection.
Our Information Collection Statement
The Statement is intended to notify you why personal data is collected, how it will be used and to whom data access requests are to be addressed.
Why we collect your data - we collect your personal information to carry out and administer our services to you and in an effort to improve your customer experience. Without such data the Bank may be unable to open or continue accounts or establish or continue banking facilities or provide banking services.
Data is also collected from customers in the ordinary course of business to continue the banking relationship, for example, when customers write cheques or deposit money.
How your data may be used - Data relating to a customer may be used to:
Facilitate the daily operation of the services and credit facilities provided to customers;
conduct credit checks;
assist other financial institutions to conduct credit checks and collect debts;
ensure ongoing credit worthiness of customers;
design financial services or related products for customers' use;
market financial services or related products;
determine the amount of indebtedness owed to or by customers;
collect amounts outstanding from customers and those providing security for customers' obligations;
meet the disclosure requirements of any law binding on the Bank or any of its branches;
enable an actual or proposed assignee of the Bank, or participant or sub-participant of the Bank's rights in respect of the customer to evaluate the transaction intended to be the subject of the assignment, participation or sub-participation; and
to fulfill any other purposes relating thereto.
Disclosure of your personal information - Information held by the Bank relating to a customer will be kept confidential but the Bank may provide such information to the following parties for the purposes set out in paragraph (c):
any agent, contractor or third party service provider who provides administrative, telecommunications, computer, payment or securities clearing or other services to the Bank in connection with the operation of its business;
any other person under a duty of confidentiality to the Bank including a group company of the Bank which has undertaken to keep such information confidential;
the drawee bank providing a copy of a paid cheque (which may contain information about the payee) to the drawer;
credit reference agencies, and, in the event of default, to debt collection agencies;
any person to whom the Bank is under an obligation to make disclosure under the requirements of any law binding on the Bank or any of its branches; and
any actual or proposed assignee of the Bank or participant or sub-participant or transferee of the Bank's rights in respect of the customer.
Requests for access to data or correction of data or for information regarding policies and practices and kinds of data held should be addressed to:
The Hongkong and Shanghai Banking Corporation Limited
IMPORTANT: By accessing this web site and any of its pages you are agreeing to the terms set out above. Thank you for choosing HSBC.